Privacy Policy
Elgin Dental Implants
Effective Date: October 20, 2026
1. Introduction
Elgin Dental Implants ("we," "us," or "our") is committed to respecting and protecting the privacy of individuals who visit our website, contact our office, request appointments, or communicate with us electronically.
This Privacy Policy explains how we collect, use, protect, and disclose personal information through our website, https://dentalimplantelgin.com, and related communication services, including email, telephone, and SMS text messaging.
By using our website or voluntarily providing your information, you acknowledge the practices described in this Privacy Policy.
2. Information We Collect
Depending on how you interact with our website and services, we may collect the following information:
- Personal Information: Name, phone number, email address, and other contact information.
- Appointment Information: Preferred appointment dates, requested dental services, and information submitted through appointment request forms.
- Health-Related Information: Dental concerns or other health-related details that you voluntarily provide.
- Communication Information: Messages, inquiries, responses, and communication preferences, including SMS consent and opt-out records.
- Technical Information: IP address, browser type, device information, website usage data, and cookies or similar technologies.
We collect information directly from you when you complete a form, contact our office, request an appointment, or subscribe to receive communications.
We may also collect limited technical information automatically when you visit our website.
3. How We Use Your Information
We may use the information collected for the following purposes:
- Responding to inquiries and appointment requests.
- Scheduling and confirming dental consultations.
- Sending appointment reminders and follow-up communications.
- Providing information about dental implants, oral surgery, and related dental services.
- Communicating regarding patient care, treatment coordination, and office services.
- Sending marketing messages, special offers, or promotional updates when you have provided the required consent.
- Improving our website, communication systems, and patient experience.
- Maintaining records and complying with applicable legal and regulatory requirements.
We will use personal information only for legitimate business, communication, healthcare, and other purposes permitted by applicable law.
4. SMS Text Messaging Privacy Policy
Elgin Dental Implants may offer SMS text messaging to individuals who voluntarily consent to receive communications.
SMS Consent
When you provide your phone number and affirmatively opt in to receive SMS communications, you authorize Elgin Dental Implants to send text messages to the number provided, consistent with your selected consent preferences.
Depending on your consent, messages may include:
- Appointment confirmations and reminders.
- Responses to consultation requests.
- Scheduling and follow-up messages.
- Office updates and customer service communications.
- Promotional messages, special offers, and information about dental services.
Consent to receive marketing text messages is not a condition of purchasing goods or services or receiving dental treatment.
SMS Message Frequency
Message frequency varies based on your interactions with our office, appointment activity, and communication preferences.
Message and data rates may apply.
SMS Opt-Out
You may opt out of SMS messages at any time by replying STOP to any text message you receive from Elgin Dental Implants.
After opting out, you may receive one final message confirming your cancellation. No further messages will be sent under that messaging program unless you provide new consent or as otherwise permitted by law.
SMS Help
For assistance, reply HELP to any SMS message or contact us at:
Phone: (847) 550-3732
Email: [email protected]
SMS Data Protection and Non-Sharing
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
SMS consent and phone numbers collected for SMS purposes will not be sold, rented, or shared with third parties or affiliates for their marketing or promotional purposes.
We may use contracted communication service providers solely to facilitate the delivery and management of messages on our behalf, subject to appropriate confidentiality, data protection, and service restrictions.
All other categories of information sharing described in this Privacy Policy exclude text messaging originator opt-in data and consent. This information will not be shared with third parties or affiliates for their own marketing or promotional purposes.
We do not sell SMS subscriber lists or transfer marketing consent to unrelated businesses.
5. Information Sharing and Disclosure
We do not sell personal information to third parties for their independent marketing activities.
We may disclose personal information when reasonably necessary to:
- Provide services through authorized technology, website, hosting, or communication providers.
- Respond to requests from individuals who contact our office.
- Coordinate dental care, treatment, payment, or healthcare operations, as permitted by applicable law.
- Comply with valid legal obligations, court orders, or regulatory requirements.
- Protect the security, rights, and lawful interests of our patients, visitors, employees, and practice.
Third-party service providers acting on our behalf are expected to use information only for authorized purposes and maintain appropriate confidentiality and security protections.
These disclosures do not authorize the sharing of mobile opt-in information or SMS consent for third-party marketing.
6. Healthcare Information and HIPAA
Certain health information collected or maintained by Elgin Dental Implants may be protected under the Health Insurance Portability and Accountability Act (HIPAA) and other applicable healthcare privacy laws.
Protected health information is handled according to applicable legal requirements and the practice's Notice of Privacy Practices.
This website Privacy Policy does not replace our HIPAA Notice of Privacy Practices or reduce any rights that patients have under applicable healthcare privacy laws.
Patients may contact our office to request additional information concerning the privacy of their medical and dental records.
7. Cookies and Website Analytics
Our website may use cookies, analytics tools, and similar technologies to understand website traffic, improve functionality, and evaluate marketing performance.
These technologies may collect information such as browser type, IP address, pages viewed, and website interactions.
You may adjust your browser settings to manage or disable cookies. Certain website features may not function as intended when cookies are disabled.
We do not authorize the use of protected health information for advertising or tracking in violation of applicable law.
8. Data Security
We implement reasonable administrative, technical, and organizational safeguards designed to protect personal information from unauthorized access, loss, misuse, alteration, or disclosure.
Access to sensitive information is limited to authorized personnel and service providers with legitimate business or healthcare purposes.
Although we strive to maintain appropriate safeguards, no website, internet transmission, or electronic communication system can be guaranteed to be completely secure.
9. Data Retention
We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, provide requested services, maintain appropriate records, and comply with applicable laws.
SMS consent and opt-out records may be retained as necessary to demonstrate compliance with applicable communication requirements.
10. Your Privacy Choices and Rights
Depending on applicable law, you may request to:
- Access certain personal information maintained about you.
- Correct inaccurate contact information.
- Request deletion of eligible personal information.
- Withdraw consent to marketing communications.
- Request information about our privacy practices.
Some information, including patient records, may be subject to legally required retention periods and additional privacy rules.
To submit a privacy request, contact us using the information provided below.
11. Third-Party Websites
Our website may contain links to third-party websites, including appointment scheduling, financing, or other service providers.
We are not responsible for the privacy practices or content of websites operated independently by third parties.
We encourage visitors to review the privacy policies of those websites before submitting personal information.
12. Children's Privacy
Our website is not intended to independently solicit personal information from children under the age of 13.
If we become aware that personal information was collected from a child in violation of applicable law, we will take appropriate steps to address the matter.
Information concerning treatment for minors may be collected and processed with appropriate parental or guardian involvement and as permitted by law.
13. Changes to This Privacy Policy
Elgin Dental Implants may update this Privacy Policy periodically to reflect changes in business practices, technology, or applicable legal requirements.
Updates will be posted on this page with a revised effective date.
14. Contact Information
For questions about this Privacy Policy, privacy requests, or SMS communications, please contact:
Elgin Dental Implants
1670 Capital St, Suite 501
Elgin, IL 60124
New Patients: (847) 550-3732
Existing Patients: (847) 996-9166
Email: [email protected]
Website: https://dentalimplantelgin.com